Tsim Sha Tsui restaurant implements strict rules, rejects Alipay and WeChat Pay


7th June 2024 – (Hong Kong) In recent days, a photo circulating on mainland Chinese social media platforms, including Weibo and Xiaohongshu, has caught attention. The photo shows a well-established café in Tsim Sha Tsui, which has been a popular destination for tourists for over half a century, prominently displaying a massive billboard at its entrance. The billboard showcases seven major rules, reminding customers of dining and consumption guidelines within the establishment, while also stating the restaurant’s refusal to accept Alipay and WeChat Pay.

The seven rules are as follows:

  1. The restaurant does not accept Alipay or WeChat Pay.
  2. Cash, Octopus cards, and Chinese yuan are welcome.
  3. Customers are requested to wait for available seats during peak hours.
  4. Luggage and baby strollers should be left outside during busy periods to prevent accidents and burns.
  5. Each customer occupying a seat must order at least one beverage, with a minimum spending requirement of HK$40 per person.
  6. During peak hours, customers may need to share tables with others.
  7. Outside food and drinks are not allowed. Violators will be subject to a service charge of HK$100 per person.

The restaurant’s policies have triggered a wave of criticism from mainland Chinese netizens, who pointedly remarked that “there must be a reason why Hong Kong residents choose not to spend money on the mainland,” and questioned why Alipay and WeChat Pay were rejected. Some commented, “I won’t dine at a restaurant with so many rules,” and “Hong Kong, known for its high standards, imposes numerous regulations even in the food and beverage industry.” Others expressed their frustration, saying, “I can’t tolerate the no outside food policy. Can’t I enjoy multiple cuisines at once? Mainland restaurants even offer delivery services.”

However, there were also netizens who supported the café’s approach, stating that “it’s good to have rules displayed upfront,” and “it’s better to know in advance, so you can choose whether or not to go.” Some remarked, “I think it’s great. Everything is clearly stated, avoiding unnecessary disputes. Everyone has the freedom to choose,” and “the restaurant’s requirements are reasonable. If you agree, you can visit; if you don’t, then simply don’t enter.”