3rd October 2023 – (Hong Kong) In a brief incident today, Hong Kong Island East experienced a temporary power outage that lasted for nearly five minutes, leaving residents questioning the adequacy of the maintenance practices employed by the Hong Kong Electric Company (HK Electric). HK Electric attributed the outage to a fault in a high-voltage cable, which caused a one-minute disruption in power supply. The company has since restored normal power and initiated an investigation into the cause of the malfunction while extending apologies to affected customers.
Reports emerged after residents of Tai Koo Shing complained about a five-minute power interruption around 1pm today. Concerned citizens reached out to HK Electric seeking clarification and were informed about a high-voltage cable fault, which they believe affected a wider area in Hong Kong Island East beyond Tai Koo Shing. Additionally, residents expressed their dissatisfaction with what they perceive as frequent power failures, questioning the adequacy of maintenance practices by HK Electric.
HK Electric responded to the queries, stating that at approximately 1.03pm today, a fault occurred in an 11-kilovolt high-voltage cable, resulting in a temporary disruption of power supply to some customers in the eastern district. The company swiftly dispatched repair teams, and by 1.04pm, normal power supply was restored. HK Electric has initiated an investigation to determine the root cause of the cable malfunction and has extended apologies to affected customers for the inconvenience caused.