Technical glitches mar i-Invigilation app during HKDSE Chinese language exam today

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File photo.

11th April 2024 – (Hong Kong) As the Hong Kong Diploma of Secondary Education (HKDSE) examinations commenced, a new i-Invigilation app faced technical difficulties, causing disruption for examination staff during the critical first Chinese language paper. Several schools reported that invigilators were unable to access the system on Thursday morning, prompting a return to manual procedures.

Chow Sau-leuk, the principal of CMA Secondary School located in Shek Kip Mei, confirmed that three invigilators at their institution were affected by the glitch. As a result, they reverted to traditional methods of registering student attendance. Despite the hiccup, the school had effectively conducted preparatory tests on the app without encountering previous issues during other subject examinations in the preceding two days.

The Hong Kong Examinations and Assessment Authority (HKEAA) has been notified of the setback, Chow added, while also mentioning plans to allocate additional time for invigilators to log in to the system in subsequent exams.

In a separate incident, an invigilator from a Kowloon secondary school faced similar problems with the app. Upon raising the issue with the HKEAA through instant messaging, the invigilator did not receive an immediate response. However, the web-based version of the system operated correctly, and the school managed to manually record attendance before updating the online system.