5th September 2020 – (Hong Kong) Our team loves to go incognito and stay at different hotels in the city to conduct unbiased reviews during this epidemic period. Featuring complimentary in-room breakfast and dining credits, “A Peace of Mind” staycation package at the Conrad Hotel at Pacific Place priced at HK1,700+ is definitely a good deal after our team stayed overnight recently at our own expense. The package includes complimentary valet parking for one vehicle, HK$700 dining credits on in-room services, Complimentary in-room breakfast OR International breakfast buffet at Garden Café for two (valued at HK$670), guaranteed early check-in at 8am. The hotel also upgraded our room to Executive Harbour View Room with an impressive view of the Victoria Harbour. We could easily access the Executive Lounge (located on Level 59) for the high tea and free flow of cocktails during the afternoon.
The Conrad International Hotel was completed in 1991, similar to Island Shangri-la of which we reviewed earlier, the interiors are slightly dated but surprisingly well maintained. However, when it comes to value-for-money staycation package, “A Peace of Mind” deal offered by Conrad is unrivalled when compared to the staycation package offered by Island Shangri-la which does not include two high tea sets, dining credits, free two-hour cocktails and free valet parking. Fitness centre, spa and pool were closed due to the anti-epidemic regulations implemented by the Hong Kong government.
Although the room is in general ‘low-tech’ (gadget geeks will be disappointed) due to the age of the hotel, the giant-size TV is relatively new and we managed to connect our iPad via Chromecast to watch our favourite Netflix series. There are also plenty of channels to choose from if you prefer not to connect your device to the TV. Apart from the switches, the hotel room’s power points are also new and two Bluetooth speakers by JBL and Bose are provided. Mobile phones can also be charged. The curtains are unfortunately not motorised and you have to close them manually. Unlike its neighbour, Island Shangri-la, all the furniture in the room are kept in good condition and acceptable. All the remote controls, switches and major furniture and bathroom surfaces are properly sanitised. This is crucial during the epidemic situation to give guests the boost of confidence during their stay.
In terms of amenities, you can find an iron with ironing board, hair dryer, DVD player (Who watches DVDs?) Nespresso machine, kettle, safe, extra set of pillows and blanket, basic toiletries, stationery set, bible and even a DHL envelope for you to send that urgent document during your stay. TWG tea bags are provided. A tiny bear is also given away free while Island Shangri-la charges HK$150 for its toy of similar size. No one will seriously buy a hotel toy unless it’s given away free. The wine glasses and teacup and sauces are made of inferior quality. They need to be replaced to reflect the hotel’s 5-star standard. The bar is not well-stocked, apart from the mini liquor bottles, we could not find any wines or champagne in the fridge.
The bed and pillows are sumptuous. The mattress is extremely comfortable and good night sleep is almost guaranteed.
The bathroom is of decent size and the bathtub can comfortably fit two people. The TV in the toilet is slightly dated and the toiletries by Shanghai Tang definitely require an overhaul. The packaging simply shouts 90s! A step machine and a weighing machine were also found in the bathroom. In general, although the condition of the bathroom was acceptable, it still needs some updating if the hotel wishes to increase its price again after the epidemic.
As for the meals provided, we were extremely pleased by the non-stop food offerings which include two High tea sets, unlimited 2-hour cocktails, dining credits for room service and the buffet breakfast. For the price of HK$1,700++ all-inclusive package, we doubt any other hotel in the same five-star category can compete.
As the Executive Lounge was fully booked, we were told to go to their Nicholini’s Italian restaurant at Level 8 to enjoy our afternoon tea between 3pm to 5pm. Between 5pm to 7pm, we were served with unlimited cocktails and again another high tea set with savoury pastries and desserts. By 7pm, we were already full even before our room service for dinner.
However, after watching Netflix series for 2 hours, we decided to order our room service i.e. a Japanese Bento set, Nasi Goreng (Indonesian fried Rice) and Chicken Cordon Bleu. The food was delicious and the in-room dining experience was gratifying.
As we had our room service for dinner, we decided to have our buffet breakfast at their Garden Cafe instead of breakfast in the room again. The buffet spread was decent and you can choose from a selection of Western to local dishes including omelette, porridge, dumplings, ham, bread, fruits and noodles.
The overall experience was amazing as one will definitely feel that for the price paid, it’s a steal during the epidemic period.
If you haven’t stayed there, you can still book by clicking HERE from now to 10th October 2020. Staying period: from now to 11 October 2020
Value for money: 5/5
Attention to detail: 4.5/5
Ambience : 4/5
Service : 4.5/5
Pacific Place, 88 Queensway, Hong Kong
Tel: +852- 2521 3838