Refund deadline approaching for government tunnel toll tickets


3rd April 2024 – (Hong Kong) The Transport Department (TD) issued a timely reminder today, 3rd April, to the public regarding the implementation of the HKeToll system at all government tolled tunnels. As a result, Government Tunnel Toll Tickets (toll tickets) are no longer accepted for toll payment. The TD urges all holders of toll tickets to take immediate action and visit the designated TD outlets to apply for a refund before the deadline on 30th June. Failure to do so will result in the inability to obtain a refund.

To facilitate the refund process, the TD has provided a list of refund locations across various districts, ensuring convenience for the public. The refund locations and their operating hours are as follows:

District: Hong Kong Island
Refund Location: Star Ferry Car Park, 9 Edinburgh Place, Central
Operating Hours: 24 hours

Refund Location: Shau Kei Wan Car Park, 1 Po Man Street, Shau Kei Wan

District: Kowloon
Refund Location: The One Car Park, 100 Nathan Road, Tsim Sha Tsui
Refund Location: Millennium City 6 Car Park, 392 Kwun Tong Road, Kwun Tong
Refund Location: Sheung Fung Street Car Park, Sheung Fung Street, Wong Tai Sin

District: New Territories
Refund Location: Kwai Fong Car Park, 19 Kwai Yi Road, Kwai Chung
Refund Location: Tsuen Wan Car Park, 174-208 Castle Peak Road – Tsuen Wan, Tsuen Wan
Refund Location: Hilton Plaza Car Park, 3-9 Sha Tin Centre Street, Sha Tin

To expedite the refund process, applicants are advised to complete the application form in advance, which can be found at It is essential for applicants to bring their toll tickets along for the refund procedure. For individuals seeking refunds for a large quantity of toll tickets, it is recommended to contact the contractor via email ([email protected]) or call 2830 3814 before visiting the designated refund outlets. This will ensure that appropriate assistance is provided.