Online booking site for “Come2hk” scheme overloaded today due to overwhelming response

Shenzhen Bay Port

15th September 2021 – (Hong Kong) The “Come2hk” scheme began to accept bookings in the early morning of today (15th), allowing non-Hong Kong residents in Guangdong and Macao to come to Hong Kong without quarantine. However, the online booking site was overloaded this morning. The system once displayed a server error. It took half an hour to successfully reload the registration page, but after filling in the information, it failed to load again.

At 10am today, a number of mainland residents entered Hong Kong via Shenzhen Bay Port using “Come2hk” scheme and they include those who came to Hong Kong to study at universities and work. During the first place, the quota is limited to 1,000 at the Shenzhen Bay Port and the Hong Kong-Zhuhai-Macao Bridge Hong Kong Port each per day. Quotas for the next cycle will be open for booking every Wednesday at midnight. Quotas are administered on a first-come-first-served basis.

  Any non-Hong Kong resident who has not stayed in places other than Hong Kong, Guangdong Province or Macao, or any places listed on the List of At-risk Places Temporarily Inapplicable under the Return2hk / Come2hk Scheme, in the past 14 days before arriving in Hong Kong (not including any period during which a person undergoes compulsory quarantine in Guangdong Province or Macao under the prevailing requirement of that place) may apply for a quota to enter Hong Kong through the online booking system of the Come2hk Scheme. Non-Hong Kong residents with a quota must enter Hong Kong on the date and via the boundary control point as specified in the booking, and present valid proof of negative nucleic acid test result that is obtained within three days prior to or on the day of entry into Hong Kong, in order to be exempted from the compulsory quarantine requirement upon their arrival in Hong Kong. After arriving in Hong Kong, they must undergo compulsory testing on the 3rd, 5th, 9th, 12th, 16th and 19th days. However, no vaccination against COVID-19 is required.