Hong Kong Government Press Release
8th February 2023 – (Hong Kong) The Secretary for the Civil Service, Mrs Ingrid Yeung, today visited a call centre set up at the Tang Chi Ngong Maternal and Child Health Centre (MCHC) of the Department of Health (DH) to learn about its staff contacting parents of young children who are service users of MCHCs by phone to proactively brief them on the importance of COVID-19 vaccination and arrange appointments for them to receive vaccination at the MCHCs.
The DH takes the initiative to approach parents of young children who have yet to receive vaccination, which is estimated to be about 70 000 persons. For now, Sai Wan Ho, Tang Chi Ngong, Lam Tin, Ma On Shan and Tsing Yi MCHCs provide vaccination service with prior bookings to children aged between 6 months and 4 years with the toddler formulation of the BioNTech vaccine, while Sai Wan Ho, Tang Chi Ngong, Lam Tin, Ma On Shan and Yan Oi MCHCs provide booked Sinovac vaccination service to children aged between 6 months and 4 years. Parents can also have their young children receive the Sinovac vaccine at 28 MCHCs of the DH when they receive services there.
Mrs Yeung was briefed by the Director of Health, Dr Ronald Lam, on the related services and chatted with the frontline staff who are responsible for calling the parents to know more about their work processes. She said, “Children have weaker resistance to diseases, but the first dose vaccination rate for children aged below 3 is only about 25 per cent and growing at a slow rate. Hong Kong has entered a new phase of epidemic response and the society is resuming full normalcy. But in the process for the resumption, parents should protect their young children and arrange vaccination for them as early as possible.
“MCHCs play an important role in protecting children’s health. They provide different kinds of immunisation to children from birth to protect against diseases. Just like the way to cope with other diseases, young children also need protection conferred by the COVID-19 vaccine. I hope that the action taken by the DH to contact the parents can proactively answer their questions regarding COVID-19 vaccination, eliminate their misunderstanding or worries and ease the concerns of the parents who are still hesitant, so that they will arrange COVID-19 vaccination for their children as soon as possible.”
Parents or guardians can make appointments for their young children to receive vaccination through the booking system of the designated website of the COVID-19 Vaccination Programme (booking.covidvaccine.gov.hk). The designated website (www.covidvaccine.gov.hk/en/programme) also provides the latest information including details on vaccination venues, reservations and enquiry hotlines.