Hospital Authority warns public of fraudulent calls

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2nd December 2023 – (Hong Kong) The Hospital Authority (HA) has issued a reminder to the public to remain vigilant against fraudulent calls. The HA received a report from the Prince of Wales Hospital (PWH) regarding calls received by members of the public, claiming to be from the PWH. These calls involved pre-recorded messages instructing recipients to follow certain instructions to collect a document. The PWH has reported the matter to the Police.

In response to this incident, the HA emphasizes that hospital staff always contact patients directly by phone and provide relevant information to verify the identity of both parties involved. It is important for the public to exercise caution and refrain from disclosing personal information during unidentified phone calls. Any suspected fraudulent calls should be promptly reported to the Police.