27th May 2022 – (Hong Kong) A video was recently circulated on social media showing a Foodpanda courier being manhandled to the ground by the manager of Pandamart wearing a black shirt. The two apparently disputed over the distribution of orders.
This incident also triggered a group of couriers to jointly sign a petition requesting the publication of reasonable order distribution criteria by weight and number of bags, etc. The petition will be submitted to Foodpanda Tsim Sha Tsui office this afternoon (27th). Foodpanda Hong Kong responded that after learning about the incident at Pandamart in Sham Shui Po last Friday (20th), it has taken the initiative to interview the courier and Pandamart staff to gain a deeper understanding of the incident.