Chaos at KMB bus depots and terminus at various locations after system breaks down

Picture credit : Penny Tse

A system failure affected KMB bus service this morning that resulted in long queues by bus drivers at many KMB Depots at Kowloon Bay, Tin Shui Wai, Lai Chi Kok, Shatin and Tuen Mun.

Bus drivers were seen queuing .

Many buses were delayed as a result as schedules became chaotic after 4 system computers at Tuen Mun bus Depot broke down.

Long queue was seen at Tuen Mun Terminus.

At Tuen Mun bus terminus, there were at least 1,000 passengers queuing to board the bus. The most serious being Bus route 263 with heaps of people stuck in lines. Many KMB staff were seen deployed to assist passengers at multiple locations.

KMB spokesperson has since released a statement apologising to passengers as the unfortunate incident was caused by a system failure at 3.50am this morning. The system has been restored recently and KMB has deployed additional staff at affected terminus to assist passengers.