Cathay Pacific dispenses the need for additional authentication of certified documents for domestic helpers flying to HK


2nd August 2020 – (Hong Kong) Cathay Pacific Airways has recently been accused of making additional requests that prevented more than 100 foreign domestic helpers from boarding the flight. Some groups stated that at the request of Cathay Pacific, foreign domestic helpers were unable to arrive in Hong Kong as scheduled, causing local employers to suffer losses.

Chairman of HONG KONG EMPLOYMENT AGENCIES ASSOCIATION LIMITED, Cheung Kit Man said that since the 25th of last month, he has received many cases saying that foreign domestic helpers were unable to board Cathay Pacific flights in the Philippines due to issues with virus test documents. According to his understanding, it was because Cathay Pacific required foreign domestic helpers to bring along with them virus test certificate issued by the laboratory or medical institution that was recognised by the local Department of Health. After the authenticity of the letter is proven, only then they could board the plane. However, according to the entry requirements announced by the Hong Kong government on the 18th of last month, it did not specify that the letter needs to be authenticated by the local Ministry of Health.

A Cathay Pacific spokesperson said today (2nd) that he understands the difficulties of passengers in submitting one of the government authorities’ certification documents and has clarified with the Hong Kong health authorities that the relevant certification documents do not need to be stamped by local from 31st July.