26th April 2019 – (Hong Kong) Apple announced in a statement yesterday that the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit. There have been 6 reported incidents worldwide to-date. Customers are advised to stop using these affected adapters as customer safety is a top priority.
Apple stressed that the recall does not affect any of its USB power adapters, which are included with iPhones and iPads.
The affected three-prong plug adapter is white, with no letters on the inside slot where it attaches to the main Apple power adapter.
For more information on how to identify affected adapters and exchange them for new ones, go to www.apple.com/sg/support/three-prong-ac-wall-plug-adapter/.
This is not the first time Apple has initiated such a voluntary recall.
In January 2016, Apple recalled its two-prong wall plug adapters, shipped between 2003 and 2015, designed for use in Europe, Australia, New Zealand, South Korea, Argentina and Brazil for the same risk of electrical shock.